We base ourselves on the personal approach and operational solutions to situations arising. Our goal is to ensure your satisfaction and superior life span and reliability of our products. However, each machine may break in some circumstances. Swardman's staff and our service partners are here to identify these situations as quickly as possible, and fix them in the shortest possible time and to your satisfaction.
Therefore, you can simply sign up the purchased goods for a service by using an on-line warranty form. Just fill in your personal data including product identification and defect description, and we'll get back to you as soon as possible. We will then agree on the method of repairing or shipping the product to a service or claim. Once it has been repaired, we or our service partner will contact you again regarding the return delivery.
Note: This form does not serve for orders for regular post-season service or cylinder grinding. Please order these services directly in the e-shop.